.help-float{position:fixed;bottom:24px;right:24px;width:58px;height:58px;min-width:58px;min-height:58px;border-radius:50%;background:transparent;border:0;box-shadow:0 8px 30px rgb(246 246 246 / 90%);cursor:pointer;font-size:24px;color:#1a1a2e;display:flex;align-items:center;justify-content:center;z-index:10000;transition:all .3s cubic-bezier(0.34,1.56,0.64,1);padding:0;line-height:1}.help-float:hover{transform:scale(1.1)}.helpModal{position:fixed;bottom:90px;right:24px;width:280px;height:400px;background:linear-gradient(160deg,#0f0f1a 0,#1a1a2e 100%);border-radius:20px;box-shadow:0 24px 60px rgb(0 0 0 / 50%),0 0 0 1px rgb(232 197 109 / 20%);display:flex;flex-direction:column;z-index:9999;overflow:hidden;animation:slideup .3s cubic-bezier(0.34,1.56,0.64,1);font-family:Georgia,serif}.icono-perfil{width:25px;height:auto}.icono-avatar{width:12px;height:auto}@keyframes slideup{from{opacity:0;transform:translateY(20px) scale(0.95)}to{opacity:1;transform:translateY(0) scale(1)}}.hidden{display:none}.chat-header{padding:14px 16px;background:linear-gradient(90deg,#16213e,#1a1a2e);border-bottom:1px solid rgb(232 197 109 / 20%);border-radius:0;display:flex;align-items:center;justify-content:space-between}.chat-header-info{display:flex;align-items:center;gap:10px}.chat-header-title{color:#e8c56d;font-size:13.5px;font-weight:bold;margin:0}.chat-header-status{color:#4ade80;font-size:11px;display:flex;align-items:center;gap:4px;margin:2px 0 0}.chat-header-status::before{content:'';width:6px;height:6px;border-radius:50%;background:#4ade80;display:inline-block}.msg-bot-avatar{width:36px;height:36px;border-radius:50%;background:rgb(232 197 109 / 15%);border:2px solid #e8c56d;display:flex;align-items:center;justify-content:center;font-size:17px;color:#e8c56d;flex-shrink:0}.closeChat{background:transparent;border:none;width:30px;height:30px;min-width:30px;min-height:30px;cursor:pointer;color:#aaa;font-size:16px;display:flex;align-items:center;justify-content:center;padding:0;line-height:1;transition:background .2s;flex-shrink:0}.closeChat:hover{background:rgb(255 255 255 / 12%)}.chatWindow{flex:1;padding:14px 14px 4px;overflow-y:auto;display:flex;flex-direction:column;gap:0}.chatWindow::-webkit-scrollbar{width:4px}.chatWindow::-webkit-scrollbar-track{background:transparent}.chatWindow::-webkit-scrollbar-thumb{background:rgb(232 197 109 / 30%);border-radius:2px}.msg{max-width:75%;padding:9px 13px;font-size:13.5px;line-height:1.5;margin-bottom:10px;font-family:Georgia,serif;word-break:break-word}.msg.user{align-self:flex-end;background:linear-gradient(135deg,#e8c56d,#d4a843);color:#1a1a2e;border-radius:16px 16px 4px}.msg.bot{align-self:flex-start;background:transparent;border:0;padding:0;display:flex;align-items:flex-end;gap:8px;max-width:80%}.msg.bot .bubble{background:rgb(255 255 255 / 6%);color:#e8e8e8;border:1px solid rgb(255 255 255 / 10%);border-radius:16px 16px 16px 4px;padding:9px 13px;font-size:13.5px;line-height:1.5}.msg.bot .avatar{width:22px;height:22px;border-radius:50%;background:rgb(232 197 109 / 15%);border:2px solid #e8c56d;display:flex;align-items:center;justify-content:center;font-size:14px;color:#e0e0e0;flex-shrink:0}.chat-input-area{display:flex;gap:8px;align-items:flex-end;padding:10px 12px;border-top:1px solid rgb(255 255 255 / 7%);background:rgb(0 0 0 / 20%)}.pregunta{flex:1;background:rgb(255 255 255 / 5%);border:1px solid rgb(255 255 255 / 12%);border-radius:12px;padding:9px 12px;color:#e8e8e8;font-size:13.5px;font-family:Georgia,serif;transition:border-color .2s}.pregunta:focus{outline:0;border-color:#e8c56d}.pregunta::placeholder{color:rgb(255 255 255 / 30%)}.btnEnviar{background:transparent;border:0;border-radius:50%;width:38px;height:38px;min-width:38px;min-height:38px;cursor:pointer;color:#1a1a2e;font-size:16px;display:flex;align-items:center;justify-content:center;flex-shrink:0;padding:0;line-height:1;transition:background .2s}.btnEnviar:hover{background:#f4f4f2}
.icono-cerrar{width:15px;height:15px;margin-right:2px;vertical-align:middle;}